• FREE UK DELIVERY OVER £60. FREE WORLDWIDE DELIVERY OVER £250 •

FAQs

Flourish Pen

If you are having trouble with your nib slipping, please watch the below  which shows you how to set your pen up correctly:


Do you ship internationally?

Yes indeed I do

What is the difference between a bullock and a standard flange?

If you choose the standard flange option when ordering I will make you an oblique holder to fit your preferred nib choice. Alternatively a bullock flange allows you to use different size nibs in the same holder, so a 66ef would fit just as well as Nikko G. 

I recommend standard flanges to most customers as they are more reliable and stable.

Can I adjust a standard oblique flange to fit a different nib?

Absolutely, in fact they're designed to do just that.  Here's a handy video to show you how: 

DELIVERY, RETURNS & REPAIRS
  • Our standard delivery time for non-custom items is 2 working days (UK) and 7-9 working days (International) although delays may happen due to Covid and Brexit. If you need your order urgently or for a specific date, please contact us first (UK only). Please note that there is a 3 day processing time for all orders and shipping times are calculated from dispatch. 
  • Our returns policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange, unless your item is faulty. Our return address is:

9 East View Road, Ringwood, Hampshire, BH24 1PP

  • Our handmade products are made to last a lifetime and we are able to repair or replace every single part of our pens. As such, we offer a complimentary repair service should your pen need a little TLC or you are not happy with the functionality. Please contact hello@tomsstudio.co.uk if you need to discuss a repair.

 

 


 

 

Wholesale

If you would like to stock our products please get in touch and we'll send you our latest catalogue and price list.

Please email me at tom@tomsstudio.co.uk